Heliobit global D.O.O.

Privacy policy

This privacy policy was last updated on March 13, 2025, in Novi Sad.

HELIOBIT DOO NOVI SAD, headquartered in Novi Sad, Solunska 1/1/4, registration number: 21994391, tax identification number: 114247168 (hereinafter referred to as the “Controller” or “HELIOBIT”), as the data controller within the meaning of the Personal Data Protection Law (“Official Gazette of the Republic of Serbia”, No. 87/2018, hereinafter: “LPDP”), meaning the entity that organizes and is responsible for the processing of personal data, hereby informs visitors of the website https://heliobitglobal.com/, whose data is processed (hereinafter: “Visitors”), about all important aspects of personal data processing in accordance with applicable regulations:


INTRODUCTORY NOTES:

This Privacy Policy regulates the collection and processing of data within the website https://heliobitglobal.com/. By interacting with and using any function of the website https://heliobitglobal.com/, or any associated subpage, it will be considered that you have read this Privacy Policy, that you are familiar with all its provisions, and that you accept it without any objections, complaints, or reservations.

The terms used in this Policy have the meanings prescribed by the applicable LPDP and, if necessary, other laws regulating specific relationships, phenomena, concepts, and their meanings. By checking the checkbox or clicking the "Accept" button (or another similarly labeled button with essentially the same function) in a pop-up window displayed to new users of the website https://heliobitglobal.com/ upon their first visit, this will be considered an active, voluntary action aimed at constituting a valid legal basis for the collection and processing of data in the manner and for the purposes described in this Privacy Policy. The Controller will be able to prove, through an electronic record (log) or other means, that the data subject has performed the mentioned active, voluntary action, thereby confirming that they are familiar with and agree to this Privacy Policy.

The mentioned electronic record (log) will be considered legally valid and sufficient proof of given consent, in accordance with Article 15, Paragraph 1 of the LPDP.

This Privacy Policy may be modified at any time, with any changes being visibly presented on the homepage of https://heliobitglobal.com/. In such a case, data subjects will be required to provide new consent for the processing of personal data, in accordance with the changes made to this Privacy Policy.

Rules governing the collection of personal data through Cookies will be presented in a separate Cookie Policy. The rules regarding consent to the Privacy Policy in the designated pop-up window, as well as the storage, evidentiary form, and legal strength of the electronic record (log), and the method of changing and notifying data subjects about modifications, will be fully applied to the use of Cookies as well.

For any additional questions regarding the rules and provisions of this Privacy Policy, you can contact us via email at n.jovvic@gmail.com and/or by sending an inquiry to HELIOBIT DOO NOVI SAD, Solunska 1/1/4, Novi Sad.


1. WHAT DATA DO WE COLLECT AND PROCESS?

The Controller may collect different categories of personal data, used for various purposes and based on different legal grounds. Typically, this involves a set of data that enables the identification of the person whose data is being processed, communication with them, or data necessary for providing a specific service at the request of that person, or for fulfilling legally prescribed obligations of the Controller. These may include:

First name, last name, and email address provided to establish a business contact or when submitting an inquiry in the designated section.

Data from job applicants sent to HELIOBIT via email at n.jovvic@gmail.com, including:

  • First and last name
  • Email address
  • Other data the candidate voluntarily shares through a contact message or their CV
  • Data collected electronically regarding visitor identification (IP address, etc.)
  • Data collected through cookies enabled by the user and consented to, as described in the separate Cookie Policy
  • Personal data is collected only to the extent necessary to achieve a specific purpose.

The HELIOBIT website contains links to social media pages. The data collected during your visit by these platforms, as well as any data you voluntarily provide on these social networks, are subject not only to this Privacy Policy but also to the policies set by these platforms (Terms of Service/Use, Privacy Policy, Cookie Policy). HELIOBIT cannot be held responsible for any unlawful use of personal data by companies that own or control these social networks.


2. WHAT IS THE LEGAL BASIS FOR PROCESSING?

The legal basis for processing personal data is the free and informed consent of the data subject, i.e., their approval for the purposes specified in this Privacy Policy, in accordance with Article 12, Paragraph 1 of the LPDP.

Processing may also be carried out for the fulfillment of obligations arising from contractual relationships or preparations for contract conclusion. The Controller, as a contracting party, offers various services to legal entities, entrepreneurs, individuals, etc. In the process of concluding and fulfilling contractual obligations, the Controller processes personal data. Additionally, for the realization of its rights, based on the services it provides, and for establishing business relationships, the Controller collects and processes specific personal data. This particularly applies to job applications and inquiries submitted through the website https://heliobitglobal.com/ and designated official email addresses.

In special situations, the collection and processing of personal data may be necessary to achieve the legitimate interests of the Controller or a third party, under the conditions and in accordance with Article 15, Paragraph 6 of the LPDP. Before collecting and processing personal data based on legitimate interests, if applicable, the Controller will conduct a legitimate interest assessment based on a three-part test:

  • Purpose Test (identifying the legitimate interest)
  • Necessity Test (determining if data processing is necessary)
  • Balancing Test (weighing the legitimate interests of the Controller and the data subjects)

Additionally, in exceptional cases, processing may be based on the obligation to fulfill legal duties of the Controller. The Controller is subject to the obligations of the law and other regulations that more closely regulate the business activities of law offices and the provision of legal services. When collecting data for the purpose of fulfilling legal obligations, the Controller does so only to the extent that it is necessary, and access to data is provided only to authorized persons and competent state authorities, in accordance with the law.


3. PURPOSES OF DATA PROCESSING

The Controller processes personal data for various purposes, including but not limited to:

  • Establishing communication with individuals interested in business contact
  • Processing job applications upon request
  • Fulfilling legal obligations
  • Providing various services
  • Fulfilling contractual obligations
  • Maintaining business relationships with clients
  • Conducting business analysis and archiving in accordance with legal requirements

For any additional processing purposes, data subjects will be notified before data processing begins.


4. WHO HAS ACCESS TO THE DATA?

Depending on the legal basis and specific purpose, the following categories of entities may have access to personal data:

  • Authorized employees within HELIOBIT
  • Competent government authorities (Tax Administration, Ministry of Internal Affairs, courts, etc.), if legally authorized
  • Contracted data processors with whom processing agreements are established


5. YOUR DATA PROTECTION RIGHTS

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your personal data
  • Restrict processing of your data
  • Object to the processing of your data
  • Request data portability

File a complaint with the Commissioner for Information of Public Importance and Personal Data Protection in case of suspected unlawful processing


6. HOW IS YOUR DATA PROTECTED?

The Controller applies technical, organizational, and security measures to protect data, including but not limited to:

  • Data access control
  • Data transmission control
  • Data input control
  • Data storage security

All contracted processors are also required to implement prescribed security measures.


7. HOW LONG ARE YOUR DATA STORED?

The Controller strives to store data for the period necessary to achieve the specific purpose of processing, after which the data is deleted or anonymized. The specific retention period, or the criteria used to determine it, depends on the purpose for which the personal data is processed.

  • Job applicant data is stored until the candidate withdraws their consent, but no longer than six months from the date of data collection.
  • Data collected for business contact purposes, at the initiative of the data subject, is retained until consent for processing is withdrawn.
  • Data collected through web browsers and cookies is retained according to the periods specified in the Cookie Policy accepted by the data subject.
  • Data collected for the execution of accompanying services is stored for as long as necessary to fulfill contractual obligations, as well as for an adequate period after contract termination to carry out follow-up actions and comply with legal obligations.


8. WHO CAN YOU CONTACT FOR MORE INFORMATION?

For all questions regarding the processing of personal data, you can contact us via email at n.jovvic@gmail.com or by sending an inquiry to:

HELIOBIT DOO NOVI SAD
Solunska 1/1/4, Novi Sad

We will respond to your inquiry as soon as possible, depending on the complexity of the request, but no later than 30 days from the date of the request submission. In special cases, this deadline may be extended with a provided explanation, in accordance with the law.


9. ADDITIONAL INFORMATION

Personal data collected through the website https://heliobitglobal.com/ is not transferred outside the Republic of Serbia, except in cases where third-party cookies are used, for which HELIOBIT cannot be held responsible. The servers used for data transfer are located within the European Economic Area (EEA), where an adequate level of personal data protection is ensured. If, in exceptional cases, data transfer occurs via servers outside the EEA, appropriate protective measures will be applied in accordance with the law.

If there is a need to transfer personal data to another country, i.e., outside the Republic of Serbia, such a transfer will be carried out in compliance with all applicable LPDP rules. If necessary, Standard Contractual Clauses prescribed by the Commissioner for Information of Public Importance and Personal Data Protection will be applied.

Providing personal data is not a legal or contractual obligation when using the website’s services. However, failure to provide the requested data may result in the inability to establish the required contact necessary for further communication, or the inability to use certain website services.

When processing data collected through the website, HELIOBIT, as the Controller, does not use any automated decision-making or profiling of data subjects.

A person whose data has been collected retains all rights guaranteed by applicable LPDP and this Privacy Policy. However, some rights may be restricted in accordance with the law, considering the purpose of personal data processing.